Why Choose Us
With many of us new to EVs it can be daunting to know who to trust with your car when it comes to MOTs, servicing and repairs. Many local garages, and even some main dealers, don’t offer these services as they are not qualified to work on EVs.
Here at Star Tech EV we’re pleased to offer a full range of services to all EV owners in Dorset, with high levels of personal service and technical expertise.
Qualified to work on electric vehicles
It’s important that whoever you trust to look after your EV is qualified to work on electric vehicles. Our technicians have been working on EVs for over 5 years and are all IMI TechSafe certified so you can rest assured that they are qualified to work on your car.
The Institute of the Motor Industry (IMI) has a range of nationally recognised qualifications. Technicians that are IMI TechSafe certified are qualified to work on EVs. You can check if technicians that are working on your car are certified using their IMI Professional Register.
Award winning personal service
At Star Tech EV we feel that customer service is just as important as technical expertise. Our dedicated Service Advisers will look after you, helping to minimise the disruption to your life whilst your car is with us.
We offer a range of services to all our customers as standard:
-
Selection of manual and automatic ‘Smart For Four’ loan cars
-
Free collection & delivery service to/from home or work locally
-
Complimentary mini valet whilst your car is in our care
-
Comfortable reception waiting area with complimentary wi-fi, tea and coffee
What's more our team are always available to offer advice on all things EV.
Star Tech’s 19 years of experience
Star Tech EV is part of the Star Tech group. For the last 19 years Star Tech has offered a more affordable alternative to the main dealer for Mercedes, BMW, Jaguar, Mini and Smart owners in Poole, but with the same level of personal service and technical expertise. Just take a look at some of the Star Tech reviews to see what our customers think of us.
Star Tech has been recognised for its’ customer service and technical expertise by both local and industry bodies. We were recently a Silver Winner for Customer Service at the Poole Business Awards. The find out more about our awards and recognitions please click here.
Star Tech Promise
Moving away from the main dealer is quite a big leap and you may worry about receiving the same level of customer support.
That is why we have our Star Tech Promise:
-
You will always receive excellent customer service
-
You will retain the manufacturer’s warranty on your car
-
If we can’t diagnose the fault, there will be no charge
-
We will always get your approval before any work is carried out
We're pleased to extend our Star Tech promise to Star Tech EV customers.